Friday, June 20, 2008

Does Your Bingo Have a Greeter?

An important, often-overlooked way for your bingo to create a friendly and warm atmosphere is to have one of your bingo workers act as a greeter. Much like Wal-Mart, a greeter should stand near the entrance, smile, and welcome bingo players as they arrive.

A greeter is especially important when new bingo players show up at your bingo event for the first time. The greeter should take the time to help every new bingo player as much as possible. Introduce them to your bingo game, explain to them the different types of bingo paper (bingo books) you sell, and show them around your bingo hall.

Of course, make sure that your greeter is a friendly person. Obviously, an unfriendly greeter would be worse than no greeter at all.

Customer service is extremely important for any business and bingo is no different. It is crucial that you make your bingo players feel welcome and a good greeter will help. Treat your bingo players like gold and they will keep coming back.

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